Skip to content

All articles

← Knowledge Base

  1. "SPF fail - not authorized" when sending email from SAM

  2. Accounts General & Category help

  3. Add Artist Exhibitions from Consignment

  4. Add Artwork & Advances help

  5. Add Artwork Editions

  6. Add Artwork help

  7. Add Collaboration

  8. Add prints/editions

  9. Add QR code to a Product

  10. Add QR code to an Artwork

  11. Add QR code to an Artwork when cataloguing (alternative option for advanced users)

  12. Adding Documents to Artist information

  13. Adding Documents to Artwork information

  14. Adding Edition that is a Collaboration

  15. Adding Videos & External Reports for Artists

  16. Adding Videos to Artwork Information

  17. Admin & Password help

  18. Art Centre help

  19. Art Centre Tracking Tool

  20. Artist Accounts help

  21. Artists History - Exhibitions Collection - help

  22. Artists Information help

  23. Artwork Images

  24. Artwork Information help

  25. Artwork Promotion help

  26. Artwork Sizes help

  27. Can you let me know if there is a security setting for a login that is 'read only'

  28. Changing Security Roles for access

  29. Clan help

  30. Collection help

  31. Collection Search

  32. Consignments help

  33. Credit Memo help

  34. Customers & Supplier help

  35. Edition bulk editing and deleting

  36. Email Subject Builder

  37. Export help

  38. GST Free Category - Donation

  39. How do I change the catalogue number?

  40. How do I open multiple windows?

  41. How do I open pages in more than one tab?

  42. How to add a purchase order to the artist account

  43. How to add items to Country, Mother Country, Father Country, Birth Place and Outstation?

  44. How to add new items to language, skin, medium and community

  45. How to add Skin, Language and Exhibition details to artist profile (Biography)

  46. How to change a purchased work to artist stock

  47. How to change the art centre commission for a category

  48. How to complete a purchase order

  49. How to delete / cancel / edit an exported Invoice

  50. How to delete a staff account?

  51. How to pay advances to the artist account

  52. How to pay an artist for non-catalogued works?

  53. How to pay copyright / royalties to an artist

  54. How to search for a promotion?

  55. How to send Artwork Promotion to customers

  56. I can’t delete an artwork

  57. I can’t login to SAM

  58. Image and Document upload sizes

  59. Labels, Barcodes and Scanners

  60. Locations (Artists Countries) help

  61. Merge an Artist Commission Product

  62. New staff login

  63. Non SAM Gallery Settings help

  64. Open Help -Knowledge Base - in another window

  65. Overview, requirements and updates help

  66. Price Manager help

  67. Printing Artwork Labels

  68. Products help

  69. Remove GST from Sales (Overseas costumers)

  70. Report viewer help

  71. Reports help

  72. Sale Factors help

  73. Sales (Invoices) help

  74. Sales (Lay-bys) help

  75. Sales (Receipts) help

  76. SAM API version 2

  77. SAM Learning Portal

  78. SAM Learning Portal

  79. Savings Accounts help

  80. Search help

  81. Search reports help

  82. Setting up/editing your QR code page

  83. Shipping details on Sales - help

  84. Shopping Cart help

  85. Staff help

  86. Stocktakes help

  87. Stories help

  88. Training Videos

  89. Turn a Consignment into a Sale

  90. Uploading images stopped working

  91. Web Categories help

  92. Webhooks

  93. When the database doesn't load correctly

  94. Why is there no GST in Invoices and Receipts?

Feedback and Knowledge Base

(thinking…)